Privacy Policy — Orbink

1. Data We Collect

Account data: email address, full name, company name
Usage data: IP address, browser type, pages visited, actions taken
Financial data: transaction history, wallet balance (no credit card numbers stored)
Communication data: messages, order instructions, support tickets

2. How We Use Your Data

To provide and maintain the Orbink platform
To process transactions and manage your wallet
To send transactional emails (order updates, receipts)
To detect and prevent fraud or abuse
To improve our services based on usage patterns

3. Data Retention

We retain your personal data for as long as your account is active. Financial records are kept for 10 years as required by law. You may request deletion of your account at any time.

4. Your Rights (GDPR)

Under the GDPR, you have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate data
Erasure: Request deletion of your data
Portability: Receive your data in a structured format
Object: Object to processing of your data

5. Cookies

Orbink uses strictly necessary cookies for authentication and session management. We do not use advertising or third-party tracking cookies.

6. Third-Party Services

Stripe: Payment processing (PCI DSS compliant)
Supabase: Database and authentication
Resend: Transactional emails
Sentry: Error monitoring (anonymized data)

7. Contact

Data Protection Officer: [email protected]